Returns & Exchanges

Due to the perishable nature of our products, Black Market ensures all returns are handled with strict food safety standards in mind. If your order arrives damaged or incorrect, we offer a 14-day window for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Email our support team within 48 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Evidence

  Attach high-resolution photos of the product and its packaging to help us verify damage or quality concerns.

• 3.
  Wait for Review

  Our quality assurance team will review your claim within 24 hours to ensure it meets our safety and return criteria.

• 4.
  Receive Resolution

  Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no extra cost.